Refund & Return Policy

Refund Policy
At The Barfi Box, our goal is to ensure your complete satisfaction with your purchase.

Return
As we deal with food products, we generally do not consider returns and refunds. However, in case of following conditions / situations, we may consider full or part returns / refunds of the order:
• In case product delivered is wrong
• In case shelf life of product expires by the time you receive the product
• In case product delivered is spoiled. However as food items are mostly fragile in nature, the breaking of food items is not considered spoiling.
• In case Food Products are not stored as per the Instructions.
• In case product quantity is different from quantity ordered
We do not consider the returns and refunds in any other circumstances.

Request
In above mentioned circumstances, you can request us within 3 hours of receipt of the order. After 3 hours of delivery, we will not accept the return requests.
Return is possible for a particular product in the order, and not necessarily for the whole order.

Process
• Log in to your account
• Go to Contact us tab on Menu bar
• Write the appropriate reason for return
• submit

Requirements to process
• Share relevant photographic evidences appropriate to the reason for replacement
• Ensure the product is unused and in original condition
• Include invoice, price tags, original packing, and whatever is included in the packaging of the same product when returning the product
• Share details to barfiboxpune@gmail.com or call us on +91 98201 79632 within 3 hours of delivery.